Business System Analyst

Taipei / KKCompany - Engineering / Permanent

Asia’s leading technology group, KKCompany Technologies (KKCompany), is a leader in software services. Our mission is to build “Freeways to Inspiration” and help industries achieve digital transformation. By creating technology highways with partners, we deliver our services around the world and drive value creation through future technology.

In addition to our flagship brands KKBOX, KKStream, and Going Cloud, our core technologies cover various fields such as music streaming, multimedia, and cloud services. Through a range of products and services, we help customers create commercial value. We also offer software services and solutions to over tens of millions of customers with corporate clients across Asia covering various industries such as telecommunications, entertainment and multimedia, media, education, and fitness centers.

We have over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong.

We are looking for a talented and self-motivated Business Systems Analyst to assess every aspect of our daily business operations. For this position, you will examine existing and new systems for improvement, report common issues, evaluate company performance, and recommend new system procedures.

In this position, you should be an experienced professional with in-depth knowledge of business processes and business system analysis techniques. The ideal candidate shows below characteristics:

  • Excellent project management skills, and knowledge of waterfall and agile methodologies.
  • Experience with ERP maintenance and finance modules is preferred.
  • Ability to write SQL script, and experience with any BI tools.
  • Understanding business needs and thinking from a high-level perspective.
  • Oral and written communications in English.
  • Experience in software development projects or scripts with any programming language.
  • Responsibility:

  • Manage business objectives and work with KKCompany internal and external project team members to achieve project expected outcomes within planned project schedule.
  • Evaluate current business processes and develop innovative approaches for improvement.
  • Coordinating business process improvement strategies with internal stakeholders.
  • Support and monitor internal systems including evaluating existing processes, analyzing implemented changes, and recommending adjustments to workflows, or other processes, as needed.
  • Establish specifications for new projects by developing project goals, phases, and budgets.
  • Recommend solutions for improving and restructuring company procedures.
  • Presenting progress reports and integrating feedback.
  • Build business needs queries/reports based on SQL language and report tools.
  • Essential:

  • 3+ years experience as a business systems analyst.
  • Ability to work in a collaborative environment.
  • Excellent interpersonal and communication skills.
  • Experience with any project management.
  • Highly analytical mindset.
  • Advanced analytical and problem-solving skills.
  • Relational database query languages.
  • Excellent English reading and good English writing.
  • Desirable:

  • Experience with AWS features.
  • Experience with any BPM system maintenance/implementation.
  • Knowledge of API design and practice.
  • BS or above in Computer Science or related technical field or equivalent practical experience.
  • Apply Now



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