DevOps Engineer

Taipei / KKTIX - Engineering / Permanent

KKTIX is one of the few ticket sales platforms that can sell large-scale high user-traffic concerts in Taiwan. It is also a SaaS event management platform that allows organizers to host and sell tickets for their programs and activities. Furthermore, it takes first place on the average number of tickets sold per second in Taiwan. KKTIX is committed to helping organizers organize their events business more efficiently and helping customers find out various exciting activities online. KKTIX owns two Apps on Google Play and App Store for users/organizers to explore events and perform event check-in. One of them is KKTIX, and the other is KKTIX Manager. 


  • Responsible to develop and maintain KKTIX service and support daily operation
  • Write self-documented code and complete test cases
  • Continuously refactor code bases and optimize its performance
  • Monitoring, trend tracking and reporting to facilitate smooth operations and minimal downtime
  • Backup, recovery and refreshing dev/QA environments
  • Tuning and optimization of application queries & logic as the data sets grow and new applications are added
  • This position requires on-call duty during events on the weekend.
  • Requirements:

  • Familiarity with Amazon Web Services/Google Cloud Platform
  • Experience working with and troubleshooting Linux servers
  • Ability to look through and understand code (Ruby / Go)
  • Ability to communicate technical information clearly
  • Have experience in CI flow/system
  • Have experience in Redis
  • Have experience in PostgreSQL
  • Have experience in troubleshooting and resolving database integrity issues, performance issues, blocking and deadlocking issues, replication issues, log shipping issues, connectivity issues, security issues etc.
  • Have experience in performance tuning, query optimization
  • Have expert experience in implementing operational automation
  • Have hands-on experience in remote management of distributed servers in cloud computing environment such as AWS or similar
  • Have hands-on experience in working with Puppet, Ansible, Terraform or similar infrastructure configuration management tools
  • Have experience in working with Prometheus, Grafana or similar monitoring tools
  • Experience in Git and GitHub
  • Good communication skill and team-work spirit
  • Passionate about new technologies and development models
  • Strong initiative and enthusiasm
  • Self-discipline
  • Strong technical English
  • Nice To Have:

  • Experience with large scale / high concurrency architecture
  • Experience with ElasticSearch tuning & scaling
  • Familiar with Rails or Go
  • Have experience in operating containerized environments (Kubernetes, Nomad, or Docker Swarm) 
  • Experience in Open Source Projects/Communities
  • It is good to show us your previous work which you are proud of, or piece of code you’ve contributed to any open-source projects
  • Experience with agile development
  • Apply Now