We are looking for a professional Platform Operations Manager to manage and ensure the smooth running of the organization's operational services through planning & implementing operational go-to market strategies, enforcing right processes and practices, to create the best possible experiences for our customers. Successful candidates in this position are detail oriented and are effective communicators that can work collaboratively with a variety of teams and personalities.


<div>We are looking for a professional Platform Operations Manager to manage and ensure the smooth running of the organization's operational services through planning &amp; implementing operational go-to market strategies, enforcing right processes and practices, to create the best possible experiences for our customers. Successful candidates in this position are detail oriented and are effective communicators that can work collaboratively with a variety of teams and personalities.</div>

<li>Work with business owners &amp; product managers to plan go-to market service operations strategy and conduct smooth product onboarding to ensure all operations are carried out in an appropriate and cost-effective way.</li><li>Maintain a growing level of understanding about customer needs. Maximize Operation resolution for project team through information compilation and analysis of project operations, by understanding Project's Operation pain points &amp; needs, and communicating effectively with Project team and internal teams to provide timely response and solutions to Project team.</li><li>Anticipates and tracks operational and tactical risks and provides strategic solutions.</li><li>Develop, implement, review &amp; optimize operational policies &amp; procedures, and apply best practices, to get to the right outcomes faster and ensure smooth management &amp; collaborations with cross-teams.</li>

<li>Excellent communication skills in Chinese &amp; English.</li><li>Basic Japanese reading ability.(JLPT N3 or equivalent)</li><li>A minimum of four (4) years of work experience in operations management (customer service &amp; management), SaaS product/project management in SW industry, familiar with customer on-boarding &amp; daily operation support, or equivalent experience.</li><li>Proven work experience as Operations Manager, Customer Support, Product/Project Manager, or similar role, with knowledge of organizational effectiveness and operations management.</li><li>Addressing operational concerns and issues, and oversee the development and implementation of operational issues and procedures to provide best customer experience.</li><li>Ability to work and react in a fast-paced, high-pressure environment/situations, with excellent interpersonal communication and organization skills to coordinate cross-team project activities, to build consensus and relationships among customers and colleagues.</li><li>Ability to work with details and time-sensitive issues. A problem solver.</li><li>Knowledge and experience with G Suite Doc, Slide and Sheet required.</li><li>Positive attitude with passion for learning.</li>

<li>Communication skills in Japanese.</li><li>Experienced in streaming/cloud service e.g. Azure, AWS, GCP.</li><li>ITIL service operation qualifications.</li><li>Experience in budgeting and forecasting.</li>

In KKStream’s Strategic Business Solution Center, we are driven by a single mission: On-time delivery of quality solutions that fits, creating a happy and loyal customer. We are looking for a professional Technical Operations Manager to manage and ensure the smooth running of the organization’s operational services through planning & implementing operational go-to market strategies, enforcing right processes and practices, to create the best possible experiences for our customers. Successful candidates in this position are detail oriented and are effective communicators that can work collaboratively with a variety of teams and personalities.


<div>In KKStream’s Strategic Business Solution Center, we are driven by a single mission: On-time delivery of quality solutions that fits, creating a happy and loyal customer. We are looking for a professional Technical Operations Manager to manage and ensure the smooth running of the organization’s operational services through planning &amp; implementing operational go-to market strategies, enforcing right processes and practices, to create the best possible experiences for our customers. Successful candidates in this position are detail oriented and are effective communicators that can work collaboratively with a variety of teams and personalities.</div>

<li>Work with project managers to plan go-to market service operations strategy and conduct smooth service transitions to ensure all operations are carried out in an appropriate and cost-effective way.</li><li>Maintain a growing level of understanding about customer needs. Maximize first contact resolution for our customers through dedicated support, by understanding customer pain points &amp; needs, and communicating effectively with customers and internal teams to provide timely response and solutions to customers.</li><li>Manage end to end operations planning and issue management, from planning operation requirements, working with R&amp;D development teams to build up a user friendly operation dashboard and tools, to facilitate 1st hand operation members in issue filtering to speed up customer clarifications. Following product launch, manage operational issues, coordinating cross functional teams to reach consensus, and arrange release schedules to meet customer’s needs.</li><li>Monitor and analyze the services with tools, continuously finding better plans of improving the stability of our services and optimizing resources.</li><li>Develop, implement, review, and optimize operational policies &amp; procedures, and apply best practices, to get to the right outcomes faster and ensure smooth management &amp; collaborations with cross-teams.</li>

<li>Excellent communication skills in English.</li><li>Minimum of three (3) years of work experience in R&amp;D team, and work experience in project/product feature/operations management in SW industry, or equivalent experience.</li><li>Proven work experience as SW engineer, Project/Product Managers, Operations Manager or similar role, with knowledge of project/product life cycle, and experience in explaining technical situations.</li><li>Familiar with using third party tools for tracking the health of the system, and plan for improvement.</li><li>Addressing operational concerns and issues, and oversee the development and implementation of operational issues and procedures to provide best customer experiences.</li><li>Ability to work and react in a fast-paced, high-pressure environment/situations, with excellent interpersonal communication and organization skills to coordinate cross-team project activities, to build consensus and relationships among customers and colleagues.</li><li>Ability to work with details and time-sensitive issues. A problem solver.</li><li>Positive attitude with passion for learning</li>

<li>Experienced in cloud service e.g. AWS, GCP.</li><li>Experienced in software project management e.g. Agile, Scrum, CMMI.</li><li>Experienced in using third party analysis tool e.g. Firebase, GA, Amplitude.</li><li>Experienced in using operation dashboards e.g. Kibana, Grafana</li>

KKStream is a video streaming service consultant and technology company that combines cutting-edge technology with robust knowledge of the industry to deliver comprehensive video streaming solutions. We’re a team of streaming technology experts, content aggregation specialists and growth hackers who combine technological prowess and business acumen to drive technological breakthroughs in the streaming industry.


<div><span style="font-size: medium">KKStream is a video streaming service consultant and technology company that combines cutting-edge technology with robust knowledge of the industry to deliver comprehensive video streaming solutions. We’re a team of streaming technology experts, content aggregation specialists and growth hackers who combine technological prowess and business acumen to drive technological breakthroughs in the streaming industry.</span></div>

<li>Coordinate cross-function members for project/product planning and development.</li><li>Multiple project/product technology tracking and problem solving</li><li>Manage the schedule of project, set up key milestones, and track all stage of the project progress.</li><li>Provide status updates to stakeholders across active projects</li><li>Organizing Project boards.</li><li>Documenting tasks: timeline and user stories</li>

<li>At least 3 years of project management experience&nbsp;in software industry</li><li>Proficient in cross-functional team cooperation and technical communication</li><li>Both English and Mandarin communication skills</li><li>Ability to be self-directed and perform at a high level in a dynamic environment</li><li>Mobile apps project management experience is a plus</li><li>Project Management certificate (PMP) or Agile Certified is preferred</li>

KKStream, part of the KKBOX group, is a video streaming service consultant and technology company that combines cutting-edge technology with robust knowledge of the industry to deliver comprehensive video streaming solutions.
The Software Development Engineer in Test (SDET) role is responsible for providing quality assurance expertise, process, and automation tools related to infrastructure, data, application architecture, and systems integration. The SDET role will become familiar with video streaming products, services, and business processes, and is responsible for ensuring that the deliverables meet quality objectives to support organizational needs.


<div><span style="font-size: 11pt">KKStream, part of the KKBOX group, is a video streaming service consultant and technology company that combines cutting-edge technology with robust knowledge of the industry to deliver comprehensive video streaming solutions.</span></div><div><span style="font-size: 11pt">The Software Development Engineer in Test (SDET) role is responsible for providing quality assurance expertise, process, and automation tools related to infrastructure, data, application architecture, and systems integration. The SDET role will become familiar with video streaming products, services, and business processes, and is responsible for ensuring that the deliverables meet quality objectives to support organizational needs.</span></div>

<li>Co-work with PO, RD, and QA closely to deliver qualified services on schedule.</li><li>Work on scalable and reliable frameworks and automation tests to ensure product quality.</li><li>Design reliable and efficient test automation processes to speed up test feedback and release the product quickly.</li><li>Execute performance and stress tests to ensure overall systematic quality.</li><li>Develop and maintain tools or platforms to improve testing efficiency and productivity.</li><li>Automate repeated tasks through existing or new infrastructure.</li>

<li>2+ years experience in software automation test practices.</li><li>Working knowledge of test methodologies, writing test plans, creating test cases, and debugging.</li><li>Experience in the development of automated test solutions in Python or any modern scripting language.</li><li>Experience in backend API test development and performance tests.</li><li>Familiar with pytest, Locust, Cucumber, Selenium, Appium, or other open source testing framework.</li>

<li>Experience of Scrum, Kanban, or any agile methodology.</li><li>Experience in Git workflows.</li><li>Familiar with SBE/ATDD/BDD practice.</li><li>Experience in CI/CD integration.</li><li>Experience with cloud platforms such as AWS/Azure/GCP.</li>

Software Development Engineer in Test (CoreTech)

KKStream is part of the KKBOX group. KKStream combines technology with a market-leading OTT solution to provide cloud-based streaming service in Asia. Our culture encourages creativity and energetics where our people are welcome to submit new ideas, challenge the status quo and are given the opportunity and support to achieve their full potential.
KKStream is looking for a talented problem solver, who is willing to grow with us, and to help develop our own product BlendVision, which is an OTT platform. 


<div><span style="font-size: 12pt">KKStream is part of the KKBOX group. KKStream combines technology with a market-leading OTT solution to provide cloud-based streaming service in Asia. Our culture encourages creativity and energetics where our people are welcome to submit new ideas, challenge the status quo and are given the opportunity and support to achieve their full potential.</span></div><div><span style="font-size: 12pt">KKStream is looking for a talented problem solver, who is willing to grow with us, and to help develop our own product BlendVision, which is an OTT platform.&nbsp;</span></div>

<li>Developing and maintaining video streaming platform</li><li>You will try and apply the latest cloud technology to design and implement microservices to provide video streaming service through APIs.</li><li>You will work in an agile team with other designers and developers to contribute innovative ideas while quickly rolling out new products on a bi-weekly basis</li><li>You will build and maintain the cloud infrastructure based on service needs.</li>

<li>3+ years of experience building RESTful backend services.2+ years of experience in software development one or more: Java, Go and Python. (Go preferred). </li><li>Experienced with one of public cloud services development, e.g. AWS, GCP and Azure. </li><li>Experience in working on Multithreaded Systems</li><li>Good knowledge on system design and various design patterns</li><li>Exposure to Unit testing framework like TestNG, JUnite, </li><li>Agile  Software Development and Management methods and ability to excel within an "Agile" environment (i.e. user stories, iterative development, continuous integration, continuous delivery, shared ownership, test-driven development, etc.)</li>

<li>Experience in a containerized environment. (K8s,rancher, Docker Swarm ... etc.)</li><li>Experience in creating, refactoring, and deploying microservices<a href="http://microservices.Experience" class="postings-link">.</a></li><li>Experience with automation and CI/CD using gitlab-ci.</li><li>Intermediate level of English communication is a plue</li><li>Self-motivated problem-solving skills and attitudes<a href="http://attitudes.Willing" class="postings-link">.</a></li><li>Willing to learn new concepts and technologies</li><li>Team player mentality </li>

We are in the midst of the most exciting media revolution in history. Streaming technology is changing the way we consume content and experiences. We are KKStream, Asia’s leading B2B streaming technology provider and service consultant that has been helping clients build their own vertical media for almost a decade. With offices based out of Tokyo, Taipei and Kaohsiung, we have been enabling media and entertainment leaders in the region to power platforms for millions of users through our BlendVision streaming solution and tailor-made large-scale enterprise services.
 
At KKStream, you will work with talented designers, engineers, PMs, and growth marketers in an agile team to build products for global markets. The ideal candidate will be willing to roll up their sleeves to execution; and be open-minded when dealing with uncertainty..


<div>We are in the midst of the most exciting media revolution in history. Streaming technology is changing the way we consume content and experiences. We are KKStream, Asia’s leading B2B streaming technology provider and service consultant that has been helping clients build their own vertical media for almost a decade. With offices based out of Tokyo, Taipei and Kaohsiung, we have been enabling media and entertainment leaders in the region to power platforms for millions of users through our BlendVision streaming solution and tailor-made large-scale enterprise services.</div><div><span style="font-size: 10.5pt">&nbsp;</span></div><div><span style="font-size: 10.5pt">At KKStream, you will work with talented designers, engineers, PMs, and growth marketers in an agile team to build products for global markets. </span>The ideal candidate will be willing to roll up their sleeves to execution; and be open-minded when dealing with uncertainty.<span style="font-size: 10.5pt">.</span></div>

<li>Work closely with product managers(PO), engineering team, and other cross-functional partners to define product strategy and champion the user experience in our product.</li><li>Define the guidelines and strategies for how our partners will interact and build for KKStream products.</li><li>Flex your storytelling and collaboration muscles, working as a part of a collaborative team</li><li>Facilitate workshops with engineers and product managers to establish project scope and explore potential solutions to identified challenges</li><li>Help your team plan and conduct exploratory user research and effective usability tests.</li><li>Influence and shape how we approach our work, ship products, and drive the product roadmap.</li>

<li>5+ years of hands-on professional experience as a UX/Product Designer.</li><li>Strong communication and collaboration skills, significantly influencing and partnering across many organizational levels.</li><li>Experience driving product direction autonomously, from planning to delivering business outcomes. We're seeking a self-starter who asks for help when needed.</li><li>Exposure to research, understanding design thinking, and methodologies used to develop customer empathy and validate product concepts. It would be best if you also were comfortable synthesizing insights from qualitative and quantitative UX research.</li><li>An eye for detail, and the ability to get to the root of the problem with a customer-centric lens.</li><li>Strong execution skills, with experience in modern tools such as Figma, Sketch, Miro, Adobe creative etc.</li><li>A growth mindset. Our team moves fast, and there's always something to learn.</li>

<li>Experience with SaaS, CMS or complex enterprise applications.</li><li>An ability to lead &amp; inspire others. You have experience and can show examples of when you influenced cross-functional peers and executives across a business to influence a result.</li><li>Knowledge of service design principles, such as customer journey mapping.</li>

We constantly monitor and measure our performance to sharpen and improve our work ways. We are proud of our work environment free from discrimination, and also strongly believe the diversity of experience, perspectives, and background will lead to a better environment for our employees.

We're looking for video/backend engineers to build service platforms contained streaming media technologies, such as VOD Encoding, DRM and Live. You will work closely with other streaming media experts to understand the detail of technology and build services that is optimized in different ways. The service is required to be highly scalable, performance oriented and automated development process. Furthermore, the role you played will have a chance to pioneer the-state-of-the-art technology and connect to the world.


<div><span style="font-size: 16px">We constantly monitor and measure our performance to sharpen and improve our work ways. We are proud of our work environment free from discrimination, and also strongly believe the diversity of experience, perspectives, and background will lead to a better environment for our employees.</span></div><div><br></div><div><span style="font-size: 16px">We're looking for video/backend engineers to build service platforms contained streaming media technologies, such as VOD Encoding, DRM and Live. You will work closely with other streaming media experts to understand the detail of technology and build services that is optimized in different ways. The service is required to be highly scalable, performance oriented and automated development process. Furthermore, the role you played will have a chance to pioneer the-state-of-the-art technology and connect to the world.</span></div>

<li>Building multiple service platforms for different aspect of technologies, e.g. Encoding, DRM and Live.</li><li>Architecting and designing software systems and writing high quality code. </li><li>Building pipeline for DASH/HLS/MSS packaging on the cloud platform. </li><li>Partnering with internal teams to troubleshoot problem of service.</li>

<li>2+ years of backend server or relevant multimedia software development experience. </li><li>Knowledge of adaptive streaming technologies, such as MPEG-DASH and HLS. </li><li>Experience with Python or C/C++. </li><li>Excellent communication skills, both written and verbal.</li>

<li>Knowledge of advanced multimedia, such as media container and codec. </li><li>Experience with visualization tools to represent statistics.</li>

<div>KKStream is a video streaming service consultant and technology company that combines cutting-edge technology with robust knowledge of the industry to deliver comprehensive video streaming solutions. We’re a team of streaming technology experts, content aggregation specialists and growth hackers who combine technological prowess and business acumen to drive technological breakthroughs in the streaming industry.</div>

<li>Develop and maintain the release plan delivering the highest quality services for KKStream</li><li>Manage the execution of deliverables, both short and long-term, via a clearly defined timeline, milestones from the engineering side</li><li>Facilitate and solidify project processes by creating, managing, and updating documents</li><li>Keep stakeholders informed of project statuses, updates, and risks</li><li>Cultivate relationships across engineering/technical teams while serving directly as the end-to-end liaison</li><li>Collaborate with R&amp;D managers to identify solution paths for competing requirements while managing stakeholder’s preferences from the engineering/technical side</li><li>Be able to help define and drive an end-to-end platform solution delivered through enterprise software and services</li><li>Demonstrate project knowledge, and facilitate the development of requirements in consideration of known technical capabilities and limitations</li>

<li>5+ years of experience as a Technical Project Manager leading complex technology or product launches</li><li>In-depth knowledge and experience running an enterprise application development project through the entire software development lifecycle</li><li>Experience with Scrum/Agile methodologies with enterprise-level application development projects. PMI-ACP, CSM, or equivalent are preferred</li><li>Strong attention to detail and excellent problem-solving skills</li><li>Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams</li><li>Self-directed, yet highly-cooperative and flexible work style within the team</li><li>Experience working with remote and global teams is a plus</li>

<li>Must have excellent problem solving, presentation and leadership skills and the ability to comprehend, analyze and communicate to all levels of the organization, including senior management.</li><li>Requires excellent analytical ability, facilitation and communication skills, plus strong judgment and decision-making abilities.</li>

Technical Project Manager (Enterprise Solution)

We, KKStream, is a KKBOX branch established in 2016 serving as the foremost video streaming solution provider in Asia. We provide scalable video platforms and enterprise solutions, now applied by companies including au, Japan and KKTV, Taiwan. We constantly monitor and measure our performance to sharpen and improve our work ways. We are proud of our work environment free from discrimination, and also strongly believe the diversity of experience, perspectives, and background will lead to a better environment for our employees.

We're looking for video engineer/scientist to work closely with us to provide stable and flexible adaptive streaming service. You will build pipeline with adaptive streaming specifications, including MPEG-DASH, HLS and Smooth Streaming. Furthermore, you may even participate in associated communities, ex DASH-IF or Streaming Media West, to connect our team to the world. With our release of video streaming service, you will be in charge of all adaptive streaming techniques. What are you waiting for?!


<div>We, KKStream, is a KKBOX branch established in 2016 serving as the foremost video streaming solution provider in Asia. We provide scalable video platforms and enterprise solutions, now applied by companies including au, Japan and KKTV, Taiwan. We constantly monitor and measure our performance to sharpen and improve our work ways. We are proud of our work environment free from discrimination, and also strongly believe the diversity of experience, perspectives, and background will lead to a better environment for our employees.</div><div><br></div><div>We're looking for video engineer/scientist to work closely with us to provide stable and flexible adaptive streaming service. You will build pipeline with adaptive streaming specifications, including MPEG-DASH, HLS and Smooth Streaming. Furthermore, you may even participate in associated communities, ex DASH-IF or Streaming Media West, to connect our team to the world. With our release of video streaming service, you will be in charge of all adaptive streaming techniques. What are you waiting for?!</div>

<li>Researching DASH, HLS, Smooth Streaming and/or future adaptive streaming specifications, and then provide education on these techniques.</li><li>Building pipeline for DASH/HLS/MSS packaging on the cloud platform.</li><li>Quantifying playback performance metrics of adaptive streaming.</li><li>Partnering with internal teams to troubleshoot problem adaptive streaming.</li>

<li>3+ years of relevant multimedia software development experience.</li><li>Knowledge of multimedia technologies, including container, codec and/or subtitle formats.</li><li>Experience with open-source packaging tools such as FFmpeg and GPAC.</li><li>Experience with Linux</li><li>Knowledge of high-level scripts, like Python, Ruby or Perl, for automated processing flow.</li>

KKStream is part of the KKCompany. KKStream combines technology with market-leading OTT solution to provide cloud-based streaming service for millions of users all around the world.

We operate in Taipei, Kaohsiung and Tokyo. We partner with Telecoms, Cable/MSOs and content providers, enable them with the latest OTT technologies, including but not limited to encoding, big data analytics, recommendation, cloud-based scalable service, flexible and friendly user experience.

We are a create team with much energy to dive in anything claimed impossible. New ideas are constantly submitted and a challenge of status quo in order to achieve our goals is our model.


<div>KKStream is part of the KKCompany. KKStream combines technology with market-leading OTT solution to provide cloud-based streaming service for millions of users all around the world.</div><div><br></div><div>We operate in Taipei, Kaohsiung and Tokyo. We partner with Telecoms, Cable/MSOs and content providers, enable them with the latest OTT technologies, including but not limited to encoding, big data analytics, recommendation, cloud-based scalable service, flexible and friendly user experience.</div><div><br></div><div>We are a create team with much energy to dive in anything claimed impossible. New ideas are constantly submitted and a challenge of status quo in order to achieve our goals is our model.</div>

<li>Build and lead a product development team of 3~4 engineers of backend engineers to build a scalable and stable service</li><li>Hands on service development and provide guidance to team members to inspire their technical growth.</li><li>Facilitate and continuously refine software agile development process,</li><li>Cooperate with different teams to synchronize product priorities and development effort.</li><li>Collaborate with business, product, quality assurance and SRE teams to achieve product visions and business goals.</li>

<li>5+ years experience building software backend services</li><li>2+ years in AWS</li><li>Experience leading a team delivering software projects as a technical leader (Mobile Application, Web Service or Backend Service)</li><li>BS/MS/PhD in Computer Science or related working experiences</li><li>Strong technical competency of backend development</li><li>Experience in Agile development process. i.e. Scrum, Kanban</li><li>Desire to push the limits, figure things out, and lack of fear of the unknown</li><li> Good communication skill and team-work spirit</li>

Sr. Backend Engineer (Enterprise Solution)

KKStream serves our enterprise level customers coming from top Japanese companies in the OTT industry and supports 24x7 operations. 
At KKStream, we work closely with RD and front-line service teams to build and sustain scalable, reliable and operational services. We are highly responsible for our customers so we have lots of cross team collaboration. We also work very closely with our cloud service partner and learn a lot of cloud service technologies. 
We have lots of passion for knowledge sharing, issue solving and new technologies. If you have fresh ideas, love cloud technologies to show unique and incredible viewpoints, and enjoy collaborating with cross-functional teams to develop real-world solutions and fantastic user experiences. Welcome to join us!


<div><span style="font-size: 11pt">KKStream serves our enterprise level customers coming from top Japanese companies in the OTT industry and supports 24x7 operations.&nbsp;</span></div><div><span style="font-size: 11pt">At KKStream, we work closely with RD and front-line service teams to build and sustain scalable, reliable and operational services. We are highly responsible for our customers so we have lots of cross team collaboration. We also work very closely with our cloud service partner and learn a lot of cloud service technologies.&nbsp;</span></div><div><span style="font-size: 11pt">We have lots of passion for knowledge sharing, issue solving and new technologies. If you have fresh ideas, love cloud technologies to show unique and incredible viewpoints, and enjoy collaborating with cross-functional teams to develop real-world solutions and fantastic user experiences. Welcome to join us!</span></div>

<li>Develop and maintain service monitoring software stack.</li><li>Develop and maintain infrastructure orchestration on clouds.</li><li>Improve the reliability and scalability for on-line services</li><li>Engage in and improve the whole lifecycle of services</li><li>Participate on-call rotation.</li>

<li>Bachelor's degree in Computer Science or a related technical field involving software or systems engineering, or equivalent practical experience.</li>

<li>Good skills and experience in communication.</li><li>Experience in programming languages such as Python or Bash script.</li><li>Experience in infrastructure deployment automation tools such as Terraform or AWS Cloudformation.</li><li>Experience in knowledge of Git.</li><li>Experience in CI/CD technical stacks such as gitlab.</li><li>Experience in operating and deploying services on AWS.</li><li>Experience in cloud networking, storaging, and computing services.</li><li>Experience in monitoring dashboards and collecting metrics/logging/tracing such as AWS CloudWatch or Container Insights.</li>

Site Reliability Engineer (Enterprise Solution)

In KKStream’s Strategic Business Solution Center, we are driven by a single mission: On-time delivery of quality solutions that fits, creating a happy and loyal customer.We are looking for a professional Service Operations Manager to manage and ensure the smooth running of the organization’s operational services through planning & implementing operational go-to market strategies, enforcing right processes and practices, to create the best possible experiences for our customers. Successful candidates in this position are detail oriented and are effective communicators that can work collaboratively with a variety of teams and personalities.


<div>In KKStream’s Strategic Business Solution Center, we are driven by a single mission: On-time delivery of quality solutions that fits, creating a happy and loyal customer.We are looking for a professional Service Operations Manager to manage and ensure the smooth running of the organization’s operational services through planning &amp; implementing operational go-to market strategies, enforcing right processes and practices, to create the best possible experiences for our customers. Successful candidates in this position are detail oriented and are effective communicators that can work collaboratively with a variety of teams and personalities.</div>

<li>Work with business owners &amp; project managers to plan go-to market service operations strategy and conduct smooth service transitions to ensure all operations are carried out in an appropriate and cost-effective way</li><li>Maintain a growing level of understanding about customer needs. Maximize first contact resolution for our customers through dedicated support, by understanding customer pain points &amp; needs, and communicating effectively with customers and internal teams to provide timely response and solutions to customers</li><li>Anticipates and tracks operational and tactical risks and provides strategic solutions</li><li>Develop, implement, review &amp; optimize operational policies &amp; procedures, and apply best practices, to get to the right outcomes faster and ensure smooth management &amp; collaborations with cross-teams</li><li>On-call one week per month, to manage customer inquiries/issues whenever necessary</li>

<li>Excellent communication skills in Japanese (JLPT N1 or N2, or with similar level) and English.</li><li>A minimum of four (4) years of work experience in operations management (customer service or management), project/product management in SW industry, or equivalent experience.</li><li>Proven work experience as Operations Manager, Customer Support Specialist, Project/Product Managers, or similar role, with knowledge of organizational effectiveness and operations management.</li><li>Addressing operational concerns and issues, and oversee the development and implementation of operational issues and procedures to provide best customer experience.</li><li>Ability to work and react in a fast-paced, high-pressure environment/situations, with excellent interpersonal communication and organization skills to coordinate cross-team project activities, to build consensus and relationships among customers and colleagues.</li><li>Ability to work with details and time-sensitive issues. A problem solver.</li><li>Knowledge and experience with G Suite Doc, Slide and Sheet required.</li><li>Positive attitude with passion for learning.</li>

<li>Experienced in cloud service. e.g. AWS, GCP</li><li>ITIL service operation qualifications.</li><li>Experience in budgeting and forecasting.</li>

Japanese Service Operations Project Manager

At KKStream, decisions on how to improve streaming quality and service performance are driven by data. We are looking for someone to transform large scale incoming data about video streaming and customer behavior into well-designed, high quality structure that empower the decision-making for teams within KKStream. 

You will have strong collaboration with analytic partners, domain experts, and other consumers of your work, in supporting an engineering and product function.

What is a Data Engineer?
Data engineers are mainly tasked with transforming data into a format that can be easily analyzed. They do this by developing, maintaining, and testing infrastructures for data generation. Data engineers work closely with data scientists and are largely in charge of architecting solutions for data scientists that enable them to do their jobs.


<div>At&nbsp;<a href="https://www.kkstream.com.tw/en/" class="postings-link">KKStream</a>, decisions on how to improve streaming quality and service performance are driven by data. We are looking for someone to transform large scale incoming data about video streaming and customer behavior into well-designed, high quality structure that empower the decision-making for teams within KKStream. </div><div><br></div><div>You will have strong collaboration with analytic partners, domain experts, and other consumers of your work, in supporting an engineering and product function.</div><div><br></div><div><b>What is a Data Engineer?</b></div><div>Data engineers are mainly tasked with transforming data into a format that can be easily analyzed. They do this by developing, maintaining, and testing infrastructures for data generation. Data engineers work closely with data scientists and are largely in charge of architecting solutions for data scientists that enable them to do their jobs.</div>

<li>Take ownership and increase automation of the complex data flow to enable rapid experimentation in a nimble engineering organization.</li><li>Support to implement the business logic to be compatible with real-time/stream processing frameworks.</li><li>Implement anomaly detection techniques for data quality to surface metric shifts on datasets with dozens of dimensions.</li><li>Improve internal process improvements including automating manual processes, optimizing data delivery, and re-designing infrastructure for scalability.</li>

<li>Distributed data processing at scale (Spark, Hadoop or AWS)</li><li>Large-scale storage and retrieval (Hadoop, ElasticSearch or Druid)</li>

<li>Experience with Infrastructure-as-code (IaC) tools (AWS CloudFormation or Terraform).</li><li>Programming experience manipulating and analyzing data (Scala, Java or Python)</li><li>Autonomy in managing cross-functional engineering projects</li>

KKSTREAM

As a Google Play awards winner of 2018, 2019, KKBOX continuously improves our product and optimizes technologies.

We are looking for a software development engineer in test to join the Android development team to improve developer experience, code quality, and collaboration in the workspace.


<div>As a Google Play awards winner of 2018, 2019, KKBOX continuously improves our product and optimizes technologies.</div><div><br></div><div>We are looking for a software development engineer in test to join the Android development team to improve developer experience, code quality, and collaboration in the workspace.</div>

<li>Develop a concise testing framework and environment to ease testing for Android developers</li><li>Improve and maintain continuous integration pipeline to automate development workflow</li><li>Measure and improve app quality</li><li>Advocate code quality and documentation</li>

<li>Experienced with Android development and native testing framework</li><li>Experienced with Agile development practices</li><li>Knowledge of Android development architecture (Dependency Injection, MVP, MVVM, Clean Architecture)</li>

<li>Familiar with any of the following scripting languages: Python、JavaScript、Bash</li><li>Knowledge of Container (Docker, K8s)</li><li>Grit and sense of humor</li>

The 1st KKBOX App was released in 2010, 10 years later we are still striving for the best user experience across different device type, currently KKBOX App support iOS, macOS, tvOS and watchOS.

As a iOS developer, you will work with cross-functional team members to continuously improve KKBOX user experience from all aspect. We preferred simple and elegant solution to resolve complicated issue, it is never been easy, but that is what we pursue.


<div>The 1st KKBOX App was released in 2010, 10 years later we are still striving for the best user experience across different device type, currently KKBOX App support iOS, macOS, tvOS and watchOS.</div><div><br></div><div>As a iOS developer, you will work with cross-functional team members to continuously improve KKBOX user experience from all aspect. We preferred simple and elegant solution to resolve complicated issue, it is never been easy, but that is what we pursue.</div>

<li>Design, build, auto test, and maintain KKBOX iOS App.</li><li>Work with cross-functional team to continuously improve user experience</li><li>Assure app performance, stability, and high-quality codebase</li>

<li>Experienced with Swift</li><li>Experienced with XCTest, Git</li><li>Familiar with iOS app architecture/design pattern, such as MVC</li><li>Knowledge of RESTful API or other API paradigm</li>

<li>Experienced with Agile development practices</li><li>Experienced with large codebase (SLOC &gt; 50K) and teamwork (teammate &gt; 2)</li><li>Experienced with Objective-C</li><li>Familiar with CI/CD and CLI tools in the ecosystem</li><li>Experienced with functional reactive programming</li><li>Apple fans</li>

KKBOX is one of the most recognizable music streaming platforms in Asia and KKBOX Hong Kong is looking for an all-rounded, dedicated and result-oriented individual who will be responsible for identifying business opportunities, developing them with potential partners and handling existing valued partner relationships in Hong Kong.
 
The main KPIs will be paid subscriber growth and revenue stream opportunity generation. You will be the primary point of contact for business development as well as anything related to account management. You should possess extensive business network, experience in account management and also strong business acumen to achieve business growth. Let’s connect businesses with music!


<div><span style="font-size: 12pt">KKBOX is one of the most recognizable music streaming platforms in Asia and KKBOX Hong Kong is looking for an all-rounded, dedicated and result-oriented individual who will be responsible for identifying business opportunities, developing them with potential partners and handling existing valued partner relationships in Hong Kong.</span></div><div><span style="font-size: 12pt">&nbsp;</span></div><div><span style="font-size: 12pt">The main KPIs will be paid subscriber growth and revenue stream opportunity generation. You will be the primary point of contact for business development as well as anything related to account management. You should possess extensive business network, experience in account management and also strong business acumen to achieve business growth. Let’s connect businesses with music!</span></div>

<li>Support KKBOX expansion plans with good understanding on the competitive music-streaming market landscape in Hong Kong</li><li>Paid subscriber growth and revenue stream opportunity generation will be the main KPIs</li><li>Partnership management, work with potential and existing partners to achieve marketing goals and business growth targets&nbsp;</li><li>Strategic planning for future development and new businesses to drive subscription and revenue</li><li>Work closely with internal marketing team</li><li>Prepare and present business proposals to potential partners</li><li>Attend and present in regional meetings on behalf of Hong Kong office</li><li>Handle internal operations and communicate with headquarter&nbsp;</li><li>To assist in KKBOX music concerts and events</li>

<li>Degree holder in Communications/ Marketing/&nbsp;Business Administration&nbsp;or related discipline</li><li>At least 7-8 years client coverage/ partnership/ business development experience with reputable brands</li><li>Strong business networks, aggressive and cheerful</li><li>Passionate in music industry</li><li>Able to work independently and also to lead a team</li><li>Exceptional communications &amp; presentation skill; proficient in Cantonese,&nbsp;English and Mandarin&nbsp;</li><li>Proficient in Word, Excel, PowerPoint and Chinese word processing</li><li>Sensitive to figures with proactive working attitude</li><li>Occasional travel to Taiwan is required</li>

KKBOX is building a world-class growth team and is looking for a multi-talented/self-motivated teammate to join us at a very exciting stage in our growth.



<div>KKBOX is building a world-class growth team and is looking for a multi-talented/self-motivated teammate to join us at a very exciting stage in our growth.</div><div><br></div>

<li>As a Media Planner/ Growth Specialist in the KKBOX growth team, you will plan, execute and measure the success of our online digital media activities. </li><li>This position will be heavily involved in the operations of branding and performance campaigns of multiple digital paid media platforms, including, but not limited to, Google Ads, Facebook Ads, TTD DSP solution and other related platforms. </li><li>Responsibilities include developing, monitoring and analyzing marketing campaigns' performance (as it ties with the budget) and provide recommendations to optimize daily campaigns, and manage marketing budgets.</li>

<li>Bachelor’s degree with 2+ years experience in digital marketing, paid media buying and CRM marketing experience.</li><li>Experience in using Google Analytics, Search Console, Ads Manager, and Facebook Business Suite.</li><li>Proven problem-solving skills and ability to think outside of the box.</li><li>Ability to work independently and also collaborate in a team environment.</li><li>Detail-oriented and responsive, deadline-driven with strong reasoning skills.</li><li>Strong analytical abilities, including analyzing data and drawing insights.</li><li>Advanced organizational skills with a keen ability to prioritize and multitask.</li>

<li>Good communication and expression ability, executive ability and anti-pressure ability.</li><li>Experience in integrated marketing and communications plan across multi marketing channels (social media and performance marketing) and estimate return of media investment.</li><li>Knowledge of key KKBOX Group-related products. (KKBOX, KKTV, KKStream, KKNOW, etc.)</li><li>Being numerate and adept at analyzing and interpreting data as well as using it to set goals/ review results.</li><li>Music lovers would be a plus.</li>

Full of curiosity and courage to explore and dream. Born to be a music lover with the knowledge of different music genres. The ambition to promote and optimize Taiwanese music industry. Professional content curation skills and marketing strategic thinking. Cutting edge thinking and insight about the society and industry. Desire to dig more new voices and new ideas with KKBOX service to nourish and accelerate the growth of the new generation in the music scene.


<div>Full of curiosity and courage to explore and dream. Born to be a music lover with the knowledge of different music genres. The ambition to promote and optimize Taiwanese music industry. Professional content curation skills and marketing strategic thinking. Cutting edge thinking and insight about the society and industry. Desire to dig more new voices and new ideas with KKBOX service to nourish and accelerate the growth of the new generation in the music scene.</div>

<li>Promote key product features to gain awareness and usage.</li><li>Develop and execute creative marketing/ member engagement campaigns to acquire new users and win-back sleep/ snooze users.</li><li>Initiate loyalty program to retain users and increase stickiness and usage.</li><li>Optimize user experience/ journey via identifying critical user breakpoints.</li><li>Obtain customer insights from qualitative and quantitative research, including interviews, surveys and user behavior analysis.</li><li>Collaborate with product, design, business insight teams, and related partners to implement marketing projects.</li>

<li>3+ years experience in Marketing.</li><li>Experience in digital marketing planning &amp; execution.</li><li>Strong communication and project management skills.&nbsp;</li><li>Data oriented and open-minded.</li><li>Proven track record of a critical thinker with a growth mindset.</li><li>Familiar with MarTech concept, social media tools.</li>

<li>Experience in Product Marketing or Performance Marketing.</li><li>Knowledge of digital tracking/ communication solutions, such as&nbsp; CDP/ DMP applications and user tagging concepts.</li><li>Proactive and creative thinking.</li><li>Sense of curiosity and humor.</li><li>Take ownership and be goal-oriented.</li><li>Music lover and Podcast user.</li>

<li>Develop and execute creative marketing campaigns including live concerts and events</li><li>Implement advertising strategy on promoting content as well as driving sales, monitoring ads. performance and preparing reports</li><li>Manage all student-related activities e.g. student campassador program, collaboration with&nbsp;university&nbsp;societies etc.</li><li>Contribute ideas and concepts for social media campaigns</li><li>Prepare proposals and explore joint promotion opportunities with business partners</li><li>Liaise and maintain good relationship with music labels</li><li>Supervise teammates to provide content of high standard for achieving company’s goal</li>

<li>Degree holder in Communications / Marketing or related discipline</li><li>At least 5 years solid experience in marketing fields</li><li>Music lover is a must</li><li>Dynamic, self-motivated, responsible and able to work under fast-paced environment</li><li>Excellent in communication, organizational and presentation skills</li><li>Proficient in English, Chinese and Mandarin</li><li>Excellent in Word, Excel, PowerPoint and Chinese word processing, familiar with Ad Words and Google Analytics is an advantage</li><li>Immediate available is highly preferred</li>

The main aim of the BI team is leveraging data to provide insights and evidence to help the  stakeholder to take meaningful business actions. With the help of key findings and reports from the team, the Business Leader will be all set to make an informed decision.

If you’re passionate about leveraging data to drive business and help the organizational leaders to take meaningful actions, we want to hear from you.


<div><span style="font-size: 11pt">The main aim of the BI team is leveraging data to provide insights and evidence to help the&nbsp; stakeholder to take meaningful business actions. With the help of key findings and reports from the team, the Business Leader will be all set to make an informed decision.</span></div><div><br></div><div><span style="font-size: 11pt">If you’re passionate about leveraging data to drive business and help the organizational leaders to take meaningful actions, we want to hear from you.</span></div>

<li>Design and implement ETL/ELT processes to integrate data from a variety of internal and external sources into a analytical-based data model, in order to support business analytics and reporting</li><li>Develop procedures for tracking data quality, completeness, redundancy, and improvement</li><li>Create processes for governing the identification, accuracy, collection, and use of metadata</li><li>Evaluate and define the event tracking properties based analytical requirements</li><li>Responsible for data accuracy, maintenance, and support within the analytical-based data model</li><li>Work closely with data analyst and development teams to implement solutions that are easy for others to contribute to Knows how to make data auditable, available, and accessible</li><li>Documents ER diagram / Data catalog ensuring long-term maintainability</li>

<li>2+years in a Data Engineering or Data Warehousing role</li><li>Proficiency in at least one programming language: Python/ PySpark /SparkSQL</li><li>Experience in ETL or ELT (designing, coding, and tuning data processes from various sources)</li><li>Experience with cloud solution</li><li>Experience with tech stack tools such as Airflow/Jenkins</li><li>Ability to translate ‘tech speak’ to meaningful business language</li><li>Team-oriented, open-minded, communicative and eager to learn</li><li>A proactive, data-driven and logical mindset</li>

<li>Experience with AWS technologies such as EMR, S3, Athena</li><li>Experience with BI tools, data visualization, reports (Tableau/Power BI etc.)</li><li>Experience with Scala language</li><li>Experience in building data schema knowledge base documents</li><li>Knowledge of tracking in-app/web event data</li>

<li>Being a music lover, capable of leveraging music content for social marketing and up for trending topics of music industry.</li><li>Tuned in cultural trends and conversations in music and understanding the ever-changing landscape of social platforms, and having hands-on experiences of issue development.</li><li>Planning and executing integrated campaigns and projects on social including copywriting.</li><li>Being quick on uptake and have a great sense of humor, basic knowledge of layout and composition</li><li>Post channel content on a regular basis , work with multiple cross-functional teams on content optimization of social.</li><li>Collaborate intensively with in-house branding &amp; product marketing, business intelligence and advertising team.</li>

<li>Experienced in social media marketing tools（must have: instagram/facebook ; nice have: Line official account)</li><li>Develop strategies to all related social media channel, including operation, scheduling, analyzing growth of users and social marketing.</li><li>Demonstrated experience in synthesizing actionable insights from many data sources to serve as foundation of a marketing or social campaign and to further optimize social content.</li><li>Have skill in developing suitable cross-industry alliance in order to increase publicity.</li><li>Build SOP for cross-functional teams collaboration and goal achieving</li><li>Specialize in photo and video editing and brief designers to create and oversee relevant and engaging social content.</li><li>Experiences in advertising agency is a plus.</li>

The 1st KKBOX App was released in 2010, 10 years later we are still striving for the best user experience across different device type, currently KKBOX App support iOS, macOS, tvOS and watchOS.

As a iOS developer, you will work with cross-functional team members to continuously improve KKBOX user experience from all aspect. We preferred simple and elegant solution to resolve complicated issue, it is never been easy, but that is what we pursue


<div>The 1st KKBOX App was released in 2010, 10 years later we are still striving for the best user experience across different device type, currently KKBOX App support iOS, macOS, tvOS and watchOS.</div><div><br></div><div>As a iOS developer, you will work with cross-functional team members to continuously improve KKBOX user experience from all aspect. We preferred simple and elegant solution to resolve complicated issue, it is never been easy, but that is what we pursue</div>

<li>Independently solve ambiguous, open-ended problems with the right solution.</li><li>Work with cross-functional team to continuously improve user experience.</li><li>Mentor and Coach junior engineers with best practices.</li><li>Technology pioneer.</li>

<li>3 years iOS development experience.</li><li>Experienced with Swift.</li><li>Experienced with Agile development practices.</li><li>Experienced with automatic software testing.</li><li>Knowledge of product development.</li>

<li>Experienced with Objective-C.</li><li>Experienced with CI/CD and CLI tools in the ecosystem.</li><li>Experienced with functional reactive programming.</li><li>Familiar with audio processing or on-device machine learning.</li><li>Apple fans.</li>

As a Google Play awards winner of 2018, 2019, KKBOX continuously improves our product and optimizes technologies.

We are looking for a senior engineer to join the Android development team to expand user experience, improve collaboration and communication in the workspace.


<div>As a Google Play awards winner of 2018, 2019, KKBOX continuously improves our product and optimizes technologies.</div><div><br></div><div>We are looking for a senior engineer to join the Android development team to expand user experience, improve collaboration and communication in the workspace.</div>

<li>Independently solve ambiguous, open-ended problems with the right solution</li><li>Work with cross-functional team to continuously improve user experience</li><li>Mentor and Coach junior engineers with best practices</li><li>Technology pioneer</li>

<li>2 years Android development experience</li><li>Experienced with modern Android development stack</li><li>Experienced with Agile development practices</li><li>Knowledge of product development</li>

<li>Knowledge of backend development</li><li>Familiar with audio processing or on-device machine learning</li><li>Good sense of humor</li>

Full of curiosity and courage to explore and dream. Born to be a music lover with the knowledge of different music genres. The ambition to promote and optimize the music industry. Professional content curation skills and marketing strategic thinking. Cutting edge thinking and insight about the society and industry. Desire to dig more new voices and new ideas with KKBOX service to nourish and accelerate the growth of the new generation in the music scene.


<div>Full of curiosity and courage to explore and dream. Born to be a music lover with the knowledge of different music genres. The ambition to promote and optimize the music industry. Professional content curation skills and marketing strategic thinking. Cutting edge thinking and insight about the society and industry. Desire to dig more new voices and new ideas with KKBOX service to nourish and accelerate the growth of the new generation in the music scene.</div>

<li>Coordinate daily with studio clients. Troubleshoot any issue in the studio.</li><li>Track and manage all studio equipments and requests if needed.</li><li>Equipment maintenance &amp; studio room cleaning.</li><li>Respond to emails, facebook messages, reservation system and phone calls professionally.</li><li>Work with Managers on different requests for studio needs.</li>

<li>Majoring in Mass Communication or Radio &amp; Television.</li><li>Excellent communication and organization skills.</li><li>Able to remain professional and calm when working with difficult individuals and situations.</li><li>Able to operate podcast equipments.</li><li>Able to troubleshoot&nbsp; technical problems.</li><li>Able to communicate clearly with Managers and Podcasters.</li><li>Familiar with podcast productions.</li>

<li>At least 3-4 days per week.</li><li>Monday - Friday (13:30-22:30), Weekend (12:30-21:30)</li>

KKBOX is building a world-class monetization team and is looking for a multi-talented/self-motivated teammate to join us at a very exciting stage in our growth. As a Senior Sales Manager in the KKBOX monetization team, you will work with potential partners from different verticals and evaluate/develop strategic business opportunities. You will need to have experiences and great senses of digital & audio advertising as well as the passion to shape and impact the way people experience music and podcasts. You will be a thought and execution partner for the monetization team and contribute to the company's growth and drive operational excellence. We do not sell only the creative ideas to our partners but also help them to create better ideas to connect their brands with the users. 


<div><span style="font-size: 11pt">KKBOX is building a world-class monetization team and is looking for a multi-talented/self-motivated teammate to join us at a very exciting stage in our growth. As a Senior Sales Manager in the KKBOX monetization team, you will work with potential partners from different verticals and evaluate/develop strategic business opportunities. You will need to have experiences and great senses of digital &amp; audio advertising as well as the passion to shape and impact the way people experience music and podcasts. You will be a thought and execution partner for the monetization team and contribute to the company's growth and drive operational excellence. We do not sell only the creative ideas to our partners but also help them to create better ideas to connect their brands with the users.&nbsp;</span></div>

<li>Sell ads including audio formats, video formats, event sponsorships and other integrated ad campaigns to grow advertising revenues by creating, maintaining, and sustaining relationships with both clients directly and agency partners.</li><li>Represent KKBOX at events and serve as a brand ambassador.</li><li>Deliver successful campaigns by coordinating with internal and external partners. To educate and inspire partners to use KKBOX to boost their brand exposures.</li><li>Provide strong leadership for the dynamic, diverse, and hard-working sales team and drive operational excellence.</li><li>Hire, develop and motivate the expanding monetization team</li><li>Manage pipeline, revenue forecasts, sales activity using for maximum efficiency and visibility for KKBOX</li><li>Maintain high levels of communication and transparency with management, cross-functional teams, and all of our business partners</li><div><br></div>

<li>5+ years of experience in media account management, business development or sales on the internet and/or the marketing/advertising industry.</li><li>5+ years experience in team management</li><li>Being able to hit and exceed monthly revenue expectationsBachelor's degree or equivalent practical experience.</li><li>Strong presentation and communication skills.</li><li>Smart, mature, integrity with good interpersonal skill and a sense of responsibility.</li><li>Ability to speak and write in English and Mandarin fluently, to effectively communicate with and serve partners.</li><li>Experienced in crafting and communicating insights from data, as well as paying attention to detail and an interest in understanding trends and patterns in business performance.</li>

<li>Experience and success in strategically growing &amp; maintaining complex, high-value managed accounts, through a consultative approach.</li><li>Experience in solving issues with both internal and external cross-functional teams. Being a problem solver.</li><li>Knowledge of key KKBOX Group-related products. (KKBOX, KKTV, KKStream, KKNOW, etc.)</li><li>Being numerate and adept at analyzing and interpreting data as well as using it to set goals/ review results.</li><li>Music lover would be a plus.</li>

We, KKBOX data engineers, are responsible for collecting, processing and managing data to support different departments for various data applications. 
- App developers need data to understand user’s in-app behavior for product improvement. 
- License team need accuracy metering data for royal reports. 
- Business insight and data analysts also need data for finding business insight, and analyzing performance of different channels and partners.

KKBOX is a data driven company. As a data engineer in KKBOX, you’re responsible for building and operating a data platform that collects, stores and processes the data generated by running KKBOX service. The challenges for data engineers in KKBOX are always the scale, performance and the running cost. We heavy leverage AWS data products, such as Athena and EMR. We also developed in-house platforms using open source, such as presto and Hive.

 If you are passionate for data engineering, believe the well-architectured data platform can bring much value to KKBOX, help in better product development, business growth and operation efficiency. KKBOX data engineer is a perfect position for you. Come join us together, become one of the KKBOX data guys.


<div><span style="font-size: 12pt">We, KKBOX data engineers, are responsible for collecting, processing and managing data to support different departments for various data applications. </span></div><div><span style="font-size: 12pt">- App developers need data to understand user’s in-app behavior for product improvement. </span></div><div><span style="font-size: 12pt">- License team need accuracy metering data for royal reports. </span></div><div><span style="font-size: 12pt">- Business insight and data analysts also need data for finding business insight, and analyzing performance of different channels and partners.</span></div><div><br></div><div><span style="font-size: 12pt">KKBOX is a data driven company. As a data engineer in KKBOX, you’re responsible for building and operating a data platform that collects, stores and processes the data generated by running KKBOX service. The challenges for data engineers in KKBOX are always the scale, performance and the running cost. We heavy leverage AWS data products, such as Athena and EMR. We also developed in-house platforms using open source, such as presto and Hive.</span></div><div><br></div><div><span style="font-size: 12pt">&nbsp;If you are passionate for data engineering, believe the well-architectured data platform can bring much value to KKBOX, help in better product development, business growth and operation efficiency. KKBOX data engineer is a perfect position for you. Come join us together, become one of the KKBOX data guys.</span></div>

<li>Data process pipeline (ETL and data aggregation) maintenance and performance improvement.</li><li>Data modeling and schema design, new data feed onboarding and process automation.</li><li>Support Business Insight team for analysis and integrate data modelTechnical evaluation, data platform architecture design.</li><li>Continuous optimization working flow for data processing.</li>

<li>3+ years of experience with hands-on data processing or analytics.</li><li>Hands-on experience of Python / Scala / Bash data processing.</li><li>Familiar with AWS data products. ex. Athena、EMR、Glue、S3.</li><li>Experience with project management and capable for cross team communication.</li><li>Capability to solve problems independently. Proactive to learn new technologies.</li>

<li>Hands-on experience of using Apache Spark / Hadoop / Presto for data processing.</li><li>Hands-on experience of API service development (Please list public repository URL. Language is not limited.).</li><li>Hands-on experience of building development or production environments by Infrastructure-as-code tools, ex. Terraform、Ansible、Puppet.&nbsp;</li>

KKBOX believes every voice inspires. We are devoted to being the asian leading social audio platform. KKBOX service architecture team has developed and established a complete system architecture to support KKBOX music service providing every artist and users the best user experience. KKBOX music service is built on top of following technologies or systems: 

API service for Music / Podcast / UGC content
Member and Billing systems
Audio streaming and DRM technologies
Low latency voice-live technologies
Personalized recommendation system
Multiple CDNCloud and container technologies (Azure, AWS and GCP)
MySQL,Redis,Memcached cluster
Distributed File System and object storage (AWS S3, Azure Blob..)

If you are passionate about backend architecture and an open-source software lover. If you believe that software can make everything happen. If you have hands-on experience and capability to design and large-scale architecture, we would like to invite you to join. We will work together on following projects:

KKBOX Cloud Migration
Introduce microservice architecture
Infrastructure as Code tools and methodologies
Optimize KKBOX service performance, availability, scalability and maintainability
Administration and operation of mission critical infrastructure (database cluster, network equipments, K8S, load balancer…, etc)

KKBOX Service Architect / SRE Engineer is a highly challenging but very interesting position. You will face challenging performance, availability and scalability problems. And your skill will become sharper and sharper once you solve these challenges. Come to join us!


<div><span style="font-size: 12pt">KKBOX believes every voice inspires. We are devoted to being the asian leading social audio platform. KKBOX service architecture team has developed and established a complete system architecture to support KKBOX music service providing every artist and users the best user experience. KKBOX music service is built on top of following technologies or systems:&nbsp;</span></div><div><br></div><div><b>API service for Music / Podcast / UGC content</b></div><div><b>Member and Billing systems</b></div><div><b>Audio streaming and DRM technologies</b></div><div><b>Low latency voice-live technologies</b></div><div><b>Personalized recommendation system</b></div><div><b>Multiple CDNCloud and container technologies (Azure, AWS and GCP)</b></div><div><b>MySQL,Redis,Memcached cluster</b></div><div><b>Distributed File System and object storage (AWS S3, Azure Blob..)</b></div><div><br></div><div><span style="font-size: 12pt">If you are passionate about backend architecture and an open-source software lover. If you believe that software can make everything happen. If you have hands-on experience and capability to design and large-scale architecture, we would like to invite you to join. We will work together on following projects:</span></div><div><br></div><div><b>KKBOX Cloud Migration</b></div><div><b>Introduce microservice architecture</b></div><div><b>Infrastructure as Code tools and methodologies</b></div><div><b>Optimize KKBOX service performance, availability, scalability and maintainability</b></div><div><b>Administration and operation of mission critical infrastructure (database cluster, network equipments, K8S, load balancer…, etc)</b></div><div><br></div><div><span style="font-size: 12pt">KKBOX Service Architect / SRE Engineer is a highly challenging but very interesting position. You will face challenging performance, availability and scalability problems. And your skill will become sharper and sharper once you solve these challenges. Come to join us!</span></div>

<li>Drive cloud migration projects. Find out best practices to build scalable internet service on Azure and AWS.</li><li>Introduce Infrastructure as Code tools and methodologies</li><li>Administration and operation of mission critical infrastructure (database cluster, network equipments, K8S, load balancer…, etc)</li><li>Administration of cloud infrastructure. Azure, AWS and GCP</li><li>Administration of share system infrastructure</li>

<li>Hands-on experience of one or more of the following: PHP, Perl, Python or shell scripting.</li><li>Hands-on experience of Linux administration (filesystems, processes, signals, etc).</li><li>Knowledge with networking (TCP/IP, HTTP, DNS, routing etc).</li><li>Hands-on experience of Cloud service(AWS, Azure, GCP).</li><li>Hands-on experience of container (K8S and docker)</li><li>Hands-on experience with version control system, CI/CD flow, infrastructure as code system (Puppet, Terraform or Ansible)</li><li>Hands-on experience of MySQL and Redis. Other database experience is optional.&nbsp;</li>

<li>On-premises data center administration experience.</li><li>Internet or enterprise grade network equipment administration and related certification (cisco, juniper, etc)</li><li>Internet or enterprise grade network architecture and administration experience</li><li>Percona XtraDB Cluster administration experience</li><li>F5 load balancer administration experience or certification</li>

KKBOX backend is a passionate team. Our mission is to deliver the best music & social audio listening experience to users through our technologies. The KKBOX backend team is responsible for providing comprehensive APIs for our clients, including KKBOX iOS/Android/Windows/Mac and many 3rd-party IoT partners. Our challenge is to develop innovative features on a large scale system but still keep service very scalable and available. 

As a KKBOX backend engineer, you will not only learn to design and develop API and backend systems for millions of users, but also learn to keep the system running smoothly to achieve SLA. We continuously research and learn new technologies to improve KKBOX Music user experience and service quality and we’re always looking for talents to join us. If you’re interested in large-scale system design, cloud, streaming technologies and always looking for new challenges, we’re here to invite you to join KKBOX. Let’s work together to build the asian leading social audio platform.


<div><span style="font-size: 12pt">KKBOX backend is a passionate team. Our mission is to deliver the best music &amp; social audio listening experience to users through our technologies. The KKBOX backend team is responsible for providing comprehensive APIs for our clients, including KKBOX iOS/Android/Windows/Mac and many 3rd-party IoT partners. Our challenge is to develop innovative features on a large scale system but still keep service very scalable and available. </span></div><div><br></div><div><span style="font-size: 12pt">As a KKBOX backend engineer, you will not only learn to design and develop API and backend systems for millions of users, but also learn to keep the system running smoothly to achieve SLA.</span>&nbsp;<span style="font-size: 12pt">We continuously research and learn new technologies to improve KKBOX Music user experience and service quality and we’re always looking for talents to join us. If you’re interested in large-scale system design, cloud, streaming technologies and always looking for new challenges, we’re here to invite you to join KKBOX. Let’s work together to build the asian leading social audio platform.</span></div>

<li>Responsible for internal / external API and backend service design and development.</li><li>Troubleshooting, performance testing and tuningUnit and integration test CI/CD environment maintenance, and automation.</li><li>Peer code review.</li><li>Cloud environment (AWS and Azure) deployment and management.</li>

<li>Familiar with Laravel、Lumen or any PHP framework.</li><li>Hands-on experience of practical RESTful API development.</li><li>Hands-on experience of database administration. </li><li>Experience of MySQL and Redis is preferred</li><li>Hands-on experience of DevOps tools, ex. Docker / K8S / Terraform / Ansible, etc.</li>

<li>Familiar with LAMP、LNMP development.</li><li>Experience of cloud platform, ex. AWS, Azure or GCP</li><li>Familiar with Git Flow, CI/CD.</li><li>Experience of NoSQL databaseExperience of streaming service development. (Music, Video, Live, etc)</li><li>Good team player. Love to co-work with a team to solve technical problems.</li><li>Result oriented. Sticking to facts.</li><li>Passion for creating customer’s value through service development.</li><li>Proactive and self-motivated work attitude.</li><li>Stay curious for new technologies and learning new skills.</li>

KKBOX is not only a music player but also the largest music library of chinese pop music in the universe (We believe!!). KKBOX.com is the website for music lovers to search, browse and explore their favorite artists and songs. It’s a chart for heavy music lovers to catch up on the most progressive music trends. It’s also an event place for interacting with your favorite idols and their fans.

As a KKBOX DevOps engineer. You are responsible for building and managing scalable infrastructures for KKBOX web applications, such as, KKBOX official website, KKBOX listen-with service, KKBOX event site, .. etc. to achieve high service availability. You will be able to learn and practice the most cutting-edge cloud technologies provided by Azure or AWS or GCP. Leverage cloud computing technology to improve KKBOX web applications running more efficiently and reliably.

KKBOX’s DevOps working culture allows you not only develop your cloud computing skill, but also let you participate in the KKBOX web backend system and API research and development. You will be able to experience how to design a scalable web architecture for millions of users. This is a challenging but exciting job. If you are passionate about scalable web service development, welcome to join KKBOX as a web backend engineer!


<div><span style="font-size: 12pt">KKBOX is not only a music player but also the largest music library of chinese pop music in the universe (We believe!!). KKBOX.com is the website for music lovers to search, browse and explore their favorite artists and songs. It’s a chart for heavy music lovers to catch up on the most progressive music trends. It’s also an event place for interacting with your favorite idols and their fans.</span></div><div><br></div><div><span style="font-size: 12pt">As a KKBOX DevOps engineer. You are responsible for building and managing scalable infrastructures for KKBOX web applications, such as, KKBOX official website, KKBOX listen-with service, KKBOX event site, .. etc. to achieve high service availability. You will be able to learn and practice the most cutting-edge cloud technologies provided by Azure or AWS or GCP. Leverage cloud computing technology to improve KKBOX web applications running more efficiently and reliably.</span></div><div><br></div><div><span style="font-size: 12pt">KKBOX’s DevOps working culture allows you not only develop your cloud computing skill, but also let you participate in the KKBOX web backend system and API research and development. You will be able to experience how to design a scalable web architecture for millions of users. This is a challenging but exciting job. If you are passionate about scalable web service development, welcome to join KKBOX as a web backend engineer!</span></div>

<li>Develop, maintain and operate web backend system and API running on on-premises and cloud infrastructure (Azure and AWS).</li><li>Use scripting languages ​​or develop automation tools to speed up the workflow.</li><li>Assist team members planning, deploying, and managing web projects on cloud infrastructure.</li><li>Design and implement CI/CD workflow.</li><li>Service health and availability monitor.</li>

<li>AWS or Azure or GCP infrastructure architecture design and implementation experienceTroubleshoot/resolve DNS, routing and other network issues when needed.</li><li>Hands-on experience in software development with Git.</li><li>Familiar with container technology and Kubernetes or Docker. Hands-on experience on managed container services, ex. GKE, EKS, or AKS.</li><li>Experience on CI/CD software or tools, ex. Gitlab CI, Jenkins, Travis CI, Github Actions. GitLab CI is preferred.</li><li>Basic understanding of UNIX/Linux OS administration and networking.</li><li>Familiar with one scripting language, ex. Bash, Perl, etc.</li>

<li>Experience in back-end development, such as streaming, API or other high-traffic services, etc.</li><li>Hands-on experience in one programming language, such as PHP, Golang, Python, Java, etc. PHP or Golang is preferred.</li><li>Experience in using Infrastructure as code tools, ex. Terraform, Chef, Ansible, Puppet, etc for cloud resources management. Terraform is preferred.</li><li>Experience of MySQL, Redis, Kafka, ElasticSearch system administration, MySQL and Redis are preferred.</li>

KKBOX is building a world-class business center and is looking for a multi-talented/self-motivated teammate to join us at a very exciting stage in our growth.

As a Business Development Specialist in the KKBOX business center, you will work with potential partners from different verticals and evaluate/develop strategic business opportunities. You will provide industry insights and open to present business development strategies/plans and key issues to cross-functional teams.


<div>KKBOX is building a world-class business center and is looking for a multi-talented/self-motivated teammate to join us at a very exciting stage in our growth.</div><div><br></div><div>As a Business Development Specialist in the KKBOX business center, you will work with potential partners from different verticals and evaluate/develop strategic business opportunities. You will provide industry insights and open to present business development strategies/plans and key issues to cross-functional teams.</div>

<li>Scan the market for potential strategic channel partners to enhance the growth of subscriptions.</li><li>Connect, develop and maintain relationships with the partners in the mobile internet ecosystem.</li><li>Work closely with both internal and external stakeholders (e.g. Legal, Finance, Brand Marketing, Product, etc.) to carry out the projects and track the performance.</li><li>Execute business negotiations and contract process.</li><li>Support all strategic initiatives with the relevant research and market and partner intelligence to aid in strategic decision making.</li><li>Be a problem solver.</li>

<li>Bachelor's degree or equivalent practical experience.</li><li>Strong presentation and communication skill.</li><li>Smart, mature, integrity with good interpersonal skill and a sense of responsibility.</li><li>Ability to speak and write in English and Mandarin fluently, to effectively communicate with and serve partners.</li><li>2+ years of experience in business development or sales in the internet and/or the marketing/advertising industry.</li><li>Detail-oriented and responsive, deadline-driven with strong reasoning skills.</li><li>Ability to multitask and switch focus quickly.</li><li>Proven problem-solving skills and ability to think outside of the box.</li><li>Being both a self-starter who has the ability to work independently and a team player.</li>

<li>Experience and success in strategically growing &amp; maintaining complex, high-value managed accounts, through a consultative approach.</li><li>Experience in solving issues with both internal and external cross-function teams.</li><li>Being a problem solver.</li><li>Knowledge of key KKBOX Group-related products. (KKBOX, KKTV, KKStream, KKNOW, etc.)</li><li>Being numerate and adept at analyzing and interpreting data as well as using it to set goals/ review results.</li><li>Experience working in a fast-paced startup environment.</li><li>Advanced Excel and analytical experience.</li><li>Music lover would be a plus.</li>

We are looking for a challenge-seeking talent with an ambition to make a positive impact on the world. Here you will be at the forefront of music content licensing and deeply involved in international negotiations.



<div>We are looking for a challenge-seeking talent with an ambition to make a positive impact on the world. Here you will be at the forefront of music content licensing and deeply involved in international negotiations.</div><div><br></div>

<li>Develop strong relationships with our music content partners to ensure KKBOX's core message is delivered</li><li>Negotiate and manage licensing contracts / business terms to pursue constant growth for both KKBOX and our partners</li><li>Collaborate with cross-functional internal teams (Engineering, Business Insights, Finance &amp; Accounting, Legal, etc.) to make sure KKBOX's tools and services, including royalty and insight reports, are provided for our partners</li><li>Provide licensing-related insights and analysis for Product, Marketing &amp; Business Development teams to ensure successful product launch</li><li>Assist in ad hoc projects and related tasks</li>

<li>BA/BS degree</li><li>A minimum of 2 years’ experience in licensing, not limited to music industry</li><li>Outstanding negotiation, communication, and interpersonal skills</li><li>Excellent analytical skills</li><li>Ability to identify and solve problems with cross-functional teams</li><li>A good sense of numbers &amp; legal documents</li><li>Hardworking, detail-minded, self-initiative and responsible</li><li>Must be fluent in English &amp; Chinese</li><div><br></div>

No matter what device you use, KKBOX app is always at your fingertips. Besides mobile apps, we're continuing to create awesome user experience on KKBOX desktop and web.

As a Web Application Engineer in KKBOX, you'll collaborate closely with product manager, designer and app developers to bring the best music & podcast streaming experience targeting desktop users.


<div>No matter what device you use, KKBOX app is always at your fingertips. Besides mobile apps, we're continuing to create awesome user experience on KKBOX desktop and web.</div><div><br></div><div>As a Web Application Engineer in KKBOX, you'll collaborate closely with product manager, designer and app developers to bring the best music &amp; podcast streaming experience targeting desktop users.</div>

<li>Develop and maintain KKBOX Web Player &amp; Desktop Apps</li><li>Improve code quality and app stability for existing features</li><li>Build unit tests and E2E tests</li>

<li>2+ years of hands on experience in web development</li><li>Familiar with Vue.js framework &amp; webpack module bundler</li><li>Familiar with JavaScript ES6, HTML5, SCSS</li><li>Familiar with Git flow</li><li>Experience with frontend testing framework (Unit Test, E2E Test)</li>

<li>Experience with developing Electron App for Windows or macOS</li><li>Experience with developing REST API (<a href="http://Node.js" class="postings-link">Node.js</a> &amp; php)</li><li>Experience with integrating CI/CD Flow like Jenkins or Gitlab CI</li><li>Experience with using cloud services (Azure, AWS, GCP)</li><li>Experience with Docker</li>

When one of millions of members clicked an option in the KKBOX App, listened to a playlist or asked a smart speaker to play a track, the music information has to be delivered immediately to the user's mobile phone, PC or smart speaker. This very straightforward user scenario involves complex information exchange logic in KKBOX backend and requires high performance, low latency in large-scale.  

The KKBOX backend engineer is the man in the back for making this scenario run very smoothly and scalable. It’s an interesting job dealing with integration of music information and exchange. Provide API for front-end application (mobile, PC or Web) to implement product features. This is a position that you can feel a sense of accomplishment, very important and challenging. We’re looking for experienced and passionate engineers to join us, and participate with KKBOX backend development. Let’s work together to create the best experience for all of KKBOX’s users, including you and us.


<div><span style="font-size: 12pt">When one of millions of members clicked an option in the KKBOX App, listened to a playlist or asked a smart speaker to play a track, the music information has to be delivered immediately to the user's mobile phone, PC or smart speaker. This very straightforward user scenario involves complex information exchange logic in KKBOX backend and requires high performance, low latency in large-scale.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt">The KKBOX backend engineer is the man in the back for making this scenario run very smoothly and scalable. It’s an interesting job dealing with integration of music information and exchange. Provide API for front-end application (mobile, PC or Web) to implement product features. This is a position that you can feel a sense of accomplishment, very important and challenging. We’re looking for experienced and passionate engineers to join us, and participate with KKBOX backend development. Let’s work together to create the best experience for all of KKBOX’s users, including you and us.</span></div>

<li>Develop and maintain API that directly handle millions requests from users.</li><li>Data pre-processing and marshalling according to product specification and requirements. The data may include music information, member information and playlist status.</li><li>Data warehouse and data analytics for data generated by KKBOX music service. For example, calculating various charts for KKBOX Music.</li>

<li>Basic concept of version control.</li><li>Familiar and experience of any one programming language.</li><li>Hands-on experience of developing network service, ex. personal or school projects.</li><li>Hands-on experience of database (MySQL / Redis / Memcache...etc)</li>

<li>Familiar with LAMP、LNMP development.</li><li>Experience of cloud platform, ex. AWS, Azure or GCP.</li><li>Familiar with Git Flow, CI/CDExperience of NoSQL database.</li><li>Experience of streaming service development. (Music, Video, Live, etc)</li><li>A good team player.</li><li>Love to co-work with a team to solve technical problems.</li><li>Result oriented. Sticking to facts.</li><li>Passion for creating customer’s value through service developmentProactive and self-motivated work attitudeStay curious for new technologies and learning new skills</li>

We are looking for you, who’s great at designing experiences, with the ability to put yourself in our user’s shoes to think about how to make the product more successful. You’ll be creating not just pages of design screens, but the product experience in our user’s everyday life. You know more about the life of our user, purpose, problems, behavior patterns, thinking patterns, etc. than any one on the team. You understand that making a successful product is not a one-person job; you are willing to share user insights, user stories, and user journeys with the team to collaborate on a better product experience. You know this is important but not easy, and to help the team to have the same vision as you, you are willing to communicate, tell stories, and even host workshops, so that everyone can have a deeper understanding of how to develop a product with a user-centric mindset.


<div>We are looking for you, who’s great at designing experiences, with the ability to put yourself in our user’s shoes to think about how to make the product more successful. You’ll be creating not just pages of&nbsp;design&nbsp;screens, but the product experience in our user’s everyday life. You know more about the life of our user, purpose, problems, behavior patterns, thinking patterns, etc. than any one on the team. You understand that making a successful product is not a one-person job; you are willing to share user insights, user stories, and user journeys with the team to collaborate on a better product experience. You know this is important but not easy, and to help the team to have the same vision as you, you are willing to communicate, tell stories, and even host workshops, so that everyone can have a deeper understanding of how to develop a product with a user-centric mindset.</div>

<li>Collaborate with colleagues from different functions of the project and be responsible for the vision of the product experience in the project.</li><li>Define users, user stories, user journeys,&nbsp;design&nbsp;issues, etc. to identify key opportunities and translate them into a better experience&nbsp;design&nbsp;for millions of users online.</li><li>Responsible for designing product information architecture, interactions, user flow, and different&nbsp;scenarios such as first time use, error messages, etc.</li><li>Produce appropriate prototypes for discussion, validation and testing with the team, whether it is a concept or a specific&nbsp;design&nbsp;screen.</li><li>Support user&nbsp;research&nbsp;and testing, share analysis results and insights, and help the team move forward.</li><li>Work with data to help you make&nbsp;design&nbsp;decisions or support your&nbsp;design&nbsp;arguments.</li>

<li>At least three years of experience in product/ux&nbsp;design&nbsp;and cross-platform&nbsp;design&nbsp;experience.</li><li>Understand what makes a good product experience.</li><li>Previous experience in user&nbsp;research&nbsp;and testing related projects is preferred.</li><li>A portfolio of relevant&nbsp;design&nbsp;work. Website or PDF is acceptable.</li>

As a Product Manager for the KKBOX product team, you'll combine expert project management skills with a passion for user experience research to help your team improve KKBOX products that are used by ten million of users. Furthermore, you must have a strong growth mindset.

You’ll work cross-functionally and collaborate with managers, designers, marketing, business and engineering teams to plan exciting projects, define milestones, manage risks and help projects meet deadlines. We are looking for candidates with strong technical & project planning skills, and are capable of balancing multiple projects and embracing uncertainties and new challenges.



<div>As a Product Manager for the KKBOX product team, you'll combine expert project management skills with a passion for user experience research to help your team improve KKBOX products that are used by ten million of users. Furthermore, you must have a strong growth mindset.</div><div><br></div><div>You’ll work cross-functionally and collaborate with managers, designers, marketing, business and engineering teams to plan exciting projects, define milestones, manage risks and help projects meet deadlines. We are looking for candidates with strong technical &amp; project planning skills, and are capable of balancing multiple projects and embracing uncertainties and new challenges.</div><div><br></div>

<li>Identify product and user needs based on analytics, user feedback and usage, competitive analysis, and best practices.</li><li>Collaborate with a variety of internal teams (merchandising, marketing, engineering, operations etc.) to identify, refine and document features.</li><li>Drive product planning, prototyping and development process from end to end.</li><li>Develop and drive project prioritization, scheduling and execution timelines.</li><li>Define, monitor and react to key product metrics.</li>

<li>BA/BS degree (Preferably in Business Administration,&nbsp;&nbsp;Information Management, or Computer Science)</li><li>A technical background with a project and/or product focus with documented track record is preferable.</li><li>2+ years of experience working with creative at a consumer-focused software or media company.</li><li>Be an excellent self starter who can deeply collaborate with engineers and other cross function teams.</li>

<li>Strong technical mobile development experience is a big plus.</li><li>Ability to understand technical/engineering aspects of online content development is a big plus.</li><li>Thorough knowledge of user-centered design, iterative development processes, and usability principles.</li><li>Excellent analytical abilities, including a basic understanding of statistics, and the ability to select user research methods that best fit the question at hand.</li><li>You have software development experience, and can communicate effectively with engineers about product details and technical options.</li><li>Have keen insight in market/industry. Able to define product strategy and marketing position through market studies</li>

KKBOX

<li>Lead financial forecast and regular budgeting process for the assigned scope of the business, including collecting operation plan and budget from various departments, advising operating guidelines, and preparing P&amp;L forecast, cash forecast, and financial update materials</li><li>Support senior management team to analyze P&amp;L results and provide timely insights that enable them to manage business within target</li><li>Drive analytical and conceptual thinking with the business that extends beyond the P&amp;L into strategy</li><li>Collaborate with multiple functions and participate in evaluation and implementation of key strategic initiatives across group’s businesses</li>

<li>Can-do attitude, self-driven, and attention to detail; can thrive in a fast-paced and dynamic environment and get things done</li><li>Humility and empathy; understanding issues through different angles</li><li>Comfortable with large volumes of complex data</li><li>Decent financial modelling skill paired with business acumen</li><li>Ability to synthesize information effectively and present findings to senior management clearly in both verbal and written settings</li><li>BA/BS in accounting, finance, or related degrees with more than 3 years’ relevant experience in corporate finance related field is preferred</li>

-Introduce new information technology to provide a safe and efficient working environment.
-Act as L1 support for all internal information systems, allowing other technical teams (L2) to focus on development and maintenance.
-Educate users on how to make the best use of the tools available to improve personal and team productivity.


<div>-Introduce new information technology to provide a safe and efficient working environment.</div><div>-Act as L1 support for all internal information systems, allowing other technical teams (L2) to focus on development and maintenance.</div><div>-Educate users on how to make the best use of the tools available to improve personal and team productivity.</div>

<li>Troubleshooting user computer related problems</li><li>Office network, communication, and automation equipment maintenance</li><li>Manage Unix-like related account system privileges via Puppuet / Terraform</li><li>Work independently or cooperate with vendors to coordinate matters</li><li>Support and maintenance of IT related systems</li><li>Familiarity with Google Workspace and its subsystems</li><li>Familiarity with GCP / Azure / AWS related administrative privileges</li><li>Purchase and repair of information hardware and software</li><li>Information management - establish document management rules</li><li>Asset management - Information equipment control</li><li>Internal duty roster (day watcher)</li>

<li>Have experience with version control system (Git, Mercurial, SVN, etc).</li><li>Familiarity with related network systems such as Palo Alto, Juniper, Cisco and Aruba</li>

As a Technical Solution Lead in this team, you will aim to assist in the design and deployment of scalable and efficient systems that support all aspects of business operations. You will be required to work closely with cross-functional teams and across boundary organizations to gather requirements, design solutions, implement new tools and processes, and provide ongoing support to these teams


<div><span style="font-size: 11pt">As a Technical Solution Lead in this team, you will aim to assist in the design and deployment of scalable and efficient systems that support all aspects of business operations. You will be required to work closely with cross-functional teams and across boundary organizations to gather requirements, design solutions, implement new tools and processes, and provide ongoing support to these teams</span></div>

<li>Partner with the business and developers to build custom in-house inventory tooling and systems for data center logistics.</li><li>Design, build and test deploy, maintain and enhance tools and software solutions to support internal automation opportunities</li><li>Code using primarily Python and JavaScript. Conduct design and code reviews. Ability to test, debug, and modify applications.</li><li>Analyze and improve efficiency, scalability, and stability of the in-house inventory tooling and systems.</li><li>Manage project initiation, deployment and post production support.</li><li>Proactively and continuously look for systematic and data integrity issues across multiple systems to prioritize and fix.</li><li>Work closely with developers to understand data structures, data sources and systematic processes during system development.</li><li>Collaborate with cross-functional teams to assist with best practices and to ensure end-to-end process and tooling consistency.</li><li>Develop, build, and maintain reports and dashboards that contain actionable metrics to monitor the performance of our operations.</li><li>Work with internal business groups to acquire a deep understanding of their processes and operations.</li><li>Manage task queue to triage and resolve issues and engage with cross-functional teams as needed for resolution. </li><li>Partner with teams to establish logistics processes to improve for data center operations focusing on scale, efficiency, and automation.</li><li>Lead sessions to identify process inefficiencies, gather business requirements, partner with development teams to manage deliverables, testing and validation, roll-out and training, and triage and resolution of issues</li>

<li>BS or above in Computer Science or related technical field or equivalent practical experience.</li><li>5+ years of experience building scalable tools or systems.</li><li>Experience in managing software development projects in a business or technical role.</li><li>Experience with one or more programming languages such as C/C++, C#, ASP, VB NET, Java, Perl, Python, and R. </li><li>High level of proficiency with SQL and an understanding of database systemsExperience in data analytics and capable of digging into dataExperience juggling multiple projects and tasks.</li><li>Experience documenting designs from both business and systems perspectives.</li><li>Experience explaining technical issues to both technical and business partners.</li><li>Analytical, interpersonal and communication skills, with a demonstrable bias toward action.</li>

<li>Experience implementing an Inventory Management system, Warehouse Management System, Asset Management system or Product Lifecycle Management (PLM) system.</li><li>Supply chain or inventory management experience.</li><li>Experience with system integration using web service APIs</li>

As a Full Stack Python Developer in this team, you will aim to ensure that software delivery meets the needs of daily business operations within the company, which are enabled by your strong software development skills.


<div>As a Full Stack Python Developer in this team, you will aim to ensure that software delivery meets the needs of daily business operations within the company, which are enabled by your strong software development skills.</div>

<li>Write readable, testable, efficient, and maintainable code</li><li>Design and implement extendable web applications in Python and JavaScript</li><li>Establish CI/CD pipelines with automation testing and deployment</li><li>Troubleshoot service failure and fix functionality defects</li><li>Build reusable components and utilities for team productivity improvement</li>

<li>3+ years of software development experience with Python using Flask or similar frameworks</li><li>2+ years of software development experience with JavaScript and using one or more of the modern web frameworks such as Vue.js, React, Angular, Ember.js</li><li>Experience with UI component frameworks such as Bootstrap and Semantic UI</li><li>Good understanding of all parts of the web application techniques including web server (Nginx/Apache), SQL database (MySQL/PostgreSQL), HTML, CSS, JavaScript, DOM API, HTTP(S), Ajax, Cookie, Network API Design (REST/GraphQL)</li><li>Ability to build and maintain web services on Linux system</li><li>Excellent English reading and good English writing</li>

<li>Experience with test automation scripting using Selenium-based frameworks</li><li>Experience with containerization technique using Docker</li><li>Experience with cloud hosting on AWS or GCP</li><li>Knowledge of DevOps principle and practice</li><li>Knowledge of Clean Architecture and Domain-driven design</li><li>BS or above in Computer Science or related technical field or equivalent practical experience</li>

A payroll specialist is able to use payroll software with accuracy and efficiency. We are looking for a good talent who is good with numbers and can be trusted with sensitive information.


<div>A payroll specialist is able to use payroll software with accuracy and efficiency. We are looking for a good talent who is good with numbers and can be trusted with sensitive information.</div>

<li>Maintains payroll processing system and records by gathering, calculating, and inputting data.</li><li>Handles the payroll processing, report payroll information and tax related issues for Taiwan, HK, Singapore, and Japan.</li><li>Completes payroll reports for record-keeping purposes or managerial review.</li><li>Be Responsible for social insurance, benefits, company insurance and related issues.</li><li>Adheres to payroll policies and procedures and complies with relevant law.</li><li>Company compliance with all existing governmental and labor legal requirements.</li><li>Be responsible for work permit application for expatriates.</li>

<li>Proven experience as payroll specialist, 3 ~ 5 years experience is a must.</li><li>Proficient in Taiwan statutory requirements pertaining to payroll, including, but not limited to : tax, labor insurance, work rules.</li><li>Solid understanding of accounting fundamentals and&nbsp;<a href="https://resources.workable.com/payroll-advance-policy" class="postings-link">payroll best practices</a>.</li><li>Very good knowledge of legislation and regulations of this field.</li><li>Proficient in MS Excel and good knowledge of relevant payroll software/system.</li><li>Trustworthy with attention to confidentiality.</li><li>Outstanding organizational ability with great attention to detail.</li><li>Excellent communication skills with service-oriented mindset.</li><li>A detail-oriented team player with growth mindset.</li>

KKCompany is Asia’s leading music entertainment company. Started by a group of music loving Internet software developers, we built and launched one of the world’s first music streaming services in 2005. Based in Taipei, the heart of Chinese pop music, we gradually grew our business from Taiwan out to Hong Kong, Singapore, Malaysia and Japan. Ever curious towards reinvention and discovering new business models of the future, we have expanded our business scope from music streaming to live events, technology services, content, investments and continue to explore reinvention through innovation in the digital entertainment space.


<div><span style="font-size: 15px">KKCompany is Asia’s leading music entertainment company. Started by a group of music loving Internet software developers, we built and launched one of the world’s first music streaming services in 2005. Based in Taipei, the heart of Chinese pop music, we gradually grew our business from Taiwan out to Hong Kong, Singapore, Malaysia and Japan. Ever curious towards reinvention and discovering new business models of the future, we have expanded our business scope from music streaming to live events, technology services, content, investments and continue to explore reinvention through innovation in the digital entertainment space.</span></div>

<li>Be responsible for whole process of recruiting activities to align with Corporate’s people strategy.</li><li>Able to sources new pipelines to acquire talents.</li><li>Ensure recruitment policy, process and tools are well managed and take initiatives proposal to make adjustments if needs.</li><li>Provide all perspectives staffing support to meet annual plan.</li><li>Capable of manage recruiting or HR related projects.</li>

<li>Minimum 3+ years HR experience and focusing on recruiting would be a plus.</li><li>Good communication skill and team-work spirit.</li><li>Strong influencing, interaction, communication skills.</li><li>Able to deal with ambiguity.</li><li>Good command in verbal and written English.</li><li>Familiar with internet industry will be a plus.</li>

We believe that shaping the future begins with believing the future belongs to the leaders of tomorrow. They are just starting their journey and they are the ones who will be responsible for creating the world we live in. At KKCompany, we believe in their ideas and vision of tomorrow. We believe in helping each leader of tomorrow start their own story just like others have helped us write the story of our company.

Tomorrow Lab is a one year immersive internship program at KKCompany open to participants looking for an exciting career in media and technology. Participants will have the opportunity to learn about innovation and disruption through real life experiences, engaging with professionals who are committed to making a difference in the world. 

Unlike traditional internship programs, Tomorrow Lab gives participants a chance to concurrently accelerate and advance themselves while completing their tertiary education, preparing them for the future that lies ahead. Whether one is pursuing a career in technology or media, Tomorrow Lab promises the opportunity to acquire diverse experience and skill sets needed for a fulfilling career. From our history of building applications and businesses, we know that not everything can be learnt from a classroom or textbook. We cherish the experiences of life and understand how valuable this is to someone just starting their professional careers.

If you are excited about a life in innovation and entrepreneurship and cannot wait to get started, we are equally excited to get to know you. We would love to be part of your story and journey.


During this 1 year challenge, you will accumulate solid workplace experiences in our software engineering team as a Software Engineer.  

You will be able to:
1. Join our product development processes, to work with our software engineers to tackle different tasks such as software product development, performance testing, and CI/CD environment maintenance.
2. Accumulate in-depth knowledge of the music & video streaming industry from learning from our industry experts in KKCompany.
3. Working closely with mentors & technical experts, you can acquire knowledge in software engineering but also ask for career advice that will help you in the early stage of your career.

The 1-year challenge will be divided into two separate stages:
1st stage: throughout the first 10 weeks, you will be working on an individual project to showcase your ability to acquire new domain knowledge & adapt from different situations.
2nd stage: In the following 40 weeks, you will be working closely with the software development team,Once you pass these two stages, you will be offering a Full-time Software Engineer Position in KKCompany


<div>We believe that shaping the future begins with believing the future belongs to the leaders of tomorrow. They are just starting their journey and they are the ones who will be responsible for creating the world we live in. At KKCompany, we believe in their ideas and vision of tomorrow. We believe in helping each leader of tomorrow start their own story just like others have helped us write the story of our company.</div><div><br></div><div><b>Tomorrow Lab</b> is a one year immersive internship program at KKCompany open to participants looking for an exciting career in media and technology. Participants will have the opportunity to learn about innovation and disruption through real life experiences, engaging with professionals who are committed to making a difference in the world.&nbsp;</div><div><br></div><div>Unlike traditional internship programs, <b>Tomorrow Lab </b>gives participants a chance to concurrently accelerate and advance themselves while completing their tertiary education, preparing them for the future that lies ahead. Whether one is pursuing a career in technology or media, <b>Tomorrow Lab</b> promises the opportunity to acquire diverse experience and skill sets needed for a fulfilling career. From our history of building applications and businesses, we know that not everything can be learnt from a classroom or textbook. We cherish the experiences of life and understand how valuable this is to someone just starting their professional careers.</div><div><br></div><div>If you are excited about a life in innovation and entrepreneurship and cannot wait to get started, we are equally excited to get to know you. We would love to be part of your story and journey.</div><div><br></div><div><br></div><div>During this 1 year challenge, you will accumulate solid workplace experiences in our software engineering team as a Software Engineer.&nbsp;&nbsp;</div><div><br></div><div><b>You will be able to:</b></div><div>1. Join our product development processes, to work with our software engineers to tackle different tasks such as software product development, performance testing, and CI/CD environment maintenance.</div><div>2. Accumulate in-depth knowledge of the music &amp; video streaming industry from learning from our industry experts in KKCompany.</div><div>3. Working closely with mentors &amp; technical experts, you can acquire knowledge in software engineering but also ask for career advice that will help you in the early stage of your career.</div><div><br></div><div><b>The 1-year challenge will be divided into two separate stages:</b></div><div>1st stage: throughout the first 10 weeks, you will be working on an individual project to showcase your ability to acquire new domain knowledge &amp; adapt from different situations.</div><div>2nd stage: In the following 40 weeks, you will be working closely with the software development team,Once you pass these two stages, you will be offering a Full-time Software Engineer Position in KKCompany</div>

<li>Fundamental understanding of software development tools.</li><li>Familiar with coding language such as Python, Javascript, PHP, or Golang.</li><li>It would be nice if you can share your GitHub profile with us, as we would like to know if you have any side project experiences.</li><li>Be Proactive, Curious, Result Driven, and have good communication skills</li>

<li>KKBOX / KKTV Account - HiFi / HiRes music streaming, and video streaming OTT contents</li><li>Endless snacks &amp; beverages in our pantry area (please enjoy responsibility)</li>

Management Associate (Tomorrow Lab Program)

<li><u><b>Workforce Planning and budgeting </b></u></li><li>Verify the hiring needs and qualifications by closely collaborating with hiring managers. </li><li>Able to manage all recruitment activities by aligning with company people strategy. </li><li>Partnering with business leaders to identify the critical problem and Gap. </li><li>Able to keep proactively and flexibility to support different Business Unit within KKCompany as a Headquarter HR Business Partner role. </li><div><br></div><li><u><b>Talent Management &amp; Development </b></u></li><li>Partnering with business leaders &amp; HR C&amp;B team to implement the performance management / Compensation Recognition program.</li><li>Gap Analysis &amp; Needs Assessment. Then partnering with HR L&amp;D for developing the training plan. </li><li>Develop and Implement the Strategies for Talent Development and Successor Culture.</li><div><br></div><li><u><b>Organization Development and Transformation </b></u></li><li>Strategic planning and execution on improving, engagement, and Collaboration through partnering with business leaders. </li><li>Analyze and Monitor people/organization metrics to foresee / identify issues, trends and themes that to help business/people decisions or drive process improvements.</li>

<li>More than 6 years of working experience in HR functions covering recruitment, Learning &amp; Development and compensation &amp; benefits field.</li><li>With solid knowledge and experience of principles and practices of HR staffing and payroll operations.</li><li>High learning agility inclusive sophisticated and confident when dealing with senior executives.</li><li>With sharp logical sense and excellent ability in organizing &amp; planning.</li><li>Superior interpersonal &amp; communication skill with teamwork spirit.</li><li>Proven ability to prioritize and manage the multiple tasks with consistently positive mind-set and trustworthy working attitude.</li><li>Able to self-motivated and also good at inspiring and motivating others.</li><li>Fluent in spoken and written languages skills for both Chinese and English.</li><li>Familiar with Internet industry will be a plus.</li>

We are seeking a Security Engineer with experience to help KKCompany companies improve our security operations that focus on system protection, incident responding, policies and procedures, which keeps us away from the business risks. 
In this role, you will work with both management support units and other business units to execute the group-level security plans. You will design security policies, implement related practices, investigate security events, and provide security training to the employees, in order to strengthen our digital resilience.


<div>We are seeking a Security Engineer with experience to help KKCompany companies improve our security operations that focus on system protection, incident responding, policies and procedures, which keeps us away from the business risks.&nbsp;</div><div>In this role, you will work with both management support units and other business units to execute the group-level security plans. You will design security policies, implement related practices, investigate security events, and provide security training to the employees, in order to strengthen our digital resilience.</div>

Japanese Service Operations Project Manager

Responsibilities:

Requirements:

Nice To Have:

Platform Operations Project Manager

Technical Operations Manager

Project Manager (Enterprise Solution)

Software Development Engineer in Test (CoreTech)

Backend Engineer (BlendVision)

Sr. Product Designer

Backend Engineer (Core Tech)

Technical Project Manager (Enterprise Solution)

Video Engineer (Core Tech)

Sr. Backend Engineer (Enterprise Solution)

Site Reliability Engineer (Enterprise Solution)

Sr. Data Engineer